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FAQ: Payments & Refunds

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Why did my afterpay payment charge me more?

When using Afterpay to checkout, your total shows up in the original currency of the Shopify store, which would be CAD in our case. Please note the actual charge to your credit card will be processed properly in USD.

How long does it take to process a refund?

We will process the refund right away on our end and send you an email notifying you of this. It may take up to 10 days to see the transaction reflected on your account.